Your privacy is important to us. We are committed to safeguarding your personal information and ensuring transparency in how it is used.
These Terms of Service outline the rules and regulations for using RKBR Industrial Roofing Ltd’s website and services. By accessing our website or engaging our services, you accept these terms in full. If you disagree with any part of these terms, please refrain from using our website or services. We aim to ensure transparency and mutual understanding in all interactions. RKBR reserves the right to modify these terms at any time, and it is your responsibility to review updates periodically.
RKBR Industrial Roofing Ltd provides industrial and commercial roofing solutions, including installation, maintenance, and asbestos removal. Our services are offered to clients across Essex and the Midlands, with a commitment to quality, safety, and compliance. All services are tailored to meet individual client needs. Any specific terms or requirements for a project will be agreed upon before work commences. RKBR is not liable for issues arising from misinformation provided by the client or external factors beyond our control.
Clients must provide accurate and complete information regarding their roofing requirements, property details, and access for our team. Any delays or costs caused by incomplete or incorrect information will be the client’s responsibility. Clients are also required to maintain communication during the project and ensure compliance with local regulations. By engaging our services, you agree to provide a safe working environment for our team and comply with the terms outlined in your project agreement.
Payment terms will be specified in your project agreement. RKBR requires a deposit before work begins, with the remaining balance due upon completion. Late payments may incur additional fees or interest charges. If a client fails to meet payment obligations, RKBR reserves the right to suspend or terminate services. Any disputes regarding charges must be raised promptly for resolution. Our team is committed to providing clear, itemized invoices to ensure transparency and satisfaction.
Cancellations must be communicated in writing before work begins. Depending on the timing, cancellation fees may apply to cover costs already incurred. Once work has started, refunds may not be available, except in exceptional circumstances. RKBR is committed to resolving issues fairly and transparently. If a project is canceled by RKBR due to unforeseen circumstances, clients will receive a full refund of any unused portion of their payment.
RKBR Industrial Roofing Ltd guarantees the quality of our workmanship and materials, providing warranties on completed projects as specified in individual agreements. While we strive to meet the highest standards, RKBR is not liable for damages caused by external factors, such as extreme weather or misuse. Clients must notify RKBR of any issues immediately to determine if they are covered under warranty. Liability for personal injury or property damage caused by the client’s negligence is not covered.
All content on RKBR’s website, including text, images, and branding, is protected by copyright and intellectual property laws. Clients may not reproduce, distribute, or modify our materials without written consent. Project deliverables remain the intellectual property of RKBR until full payment is received. Unauthorized use of our content or materials may result in legal action. RKBR values and protects its creative assets, ensuring they are used appropriately and professionally.
RKBR complies with all relevant data protection regulations, including the UK Data Protection Act and GDPR. Any personal information collected during inquiries, bookings, or services is securely stored and used solely for project purposes. We do not share or sell personal data to third parties. Clients have the right to access, update, or delete their personal information upon request. For detailed information, please refer to our Privacy Policy, which outlines our data handling practices.
In the event of a dispute, clients should contact RKBR immediately to resolve the issue amicably. Our team is committed to addressing concerns professionally and fairly. If a resolution cannot be reached, disputes will be referred to mediation or arbitration, following UK legal guidelines. Both parties agree to act in good faith during dispute resolution. Legal action should only be considered as a last resort. RKBR strives to maintain positive relationships with all clients.
These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these terms or RKBR’s services will be subject to the jurisdiction of UK courts. By using our services, clients agree to comply with these laws and regulations. RKBR ensures all practices align with legal requirements, providing services with integrity and professionalism.
